About our IT support division

Remote Support Services allows our local technicians to provide you with fast service while saving you money and increasing productivity.  Has someone in your office been unable to complete a task because of a minor problem with their computer?  Do you have a staff member that spends more time helping others with their computers than they do completing their own work?  Remote Support Services can eliminate these efficiency killing problems.

 

SARRPS IT uses the latest technology to allow them to quickly and securely remotely access any computer or laptop device to assist the client with many problems. One of our expert technicians can log directly into your computer to see what you see and to guide you through to resolving the problem. They can take control of your system and show you how to complete a task or to diagnose the problem.

 

This advanced technology can be used to complete as much as 80% of the daily issues encountered by a small office.  Imagine how much more productive your office will be if they have an export to help them with these nagging issues.  This service can be used for diagnosing problems, training, updates, and even repair.  It is important that you remember this service does require that the device be actively connected to the internet.

For work that cannot be done remotely, a technician will be dispatched as soon as possible to get the problem resolved.

IT Support - 24/7

SARRPS IT boast an automated help desk and 24/7 call centre to assist our customers with IT related issues and the ability to dispatch an IT technician if so required.

Tel: 011 966 5099   |   Mail: techsupport@sarrpsit.co.za

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